Q&A: What is the role of producers in protecting Consumer Rights?

Question by nikki: What is the role of producers in protecting Consumer Rights?

Best answer:

Answer by Veritatum17
Sounds like homework to me…

YOu’d do well to research what portions of the enforcement aspect falls on producers, both in terms of structural requirements (quality of product, safety, recall services, customer assistance) and in terms of legal ramifications (responsibility for defects and injuries).

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Could someone explain what is the Consumer Bill of Rights when buying goods or utilizing the banking industry?

Question by chikitita_aris: Could someone explain what is the Consumer Bill of Rights when buying goods or utilizing the banking industry?

Best answer:

Answer by clearentertainermanagement
Consumer Bill of Rights
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Before the mid-twentieth century, consumers were without rights with regard to their interaction with products and commercial producers. Consumers had little ground on which to defend themselves against faulty or defective products, or against misleading or deceptive advertising methods.

By the 1950’s, a movement called consumerism began to gather a following, pushing for increased rights and legal protection against malicious business practices. By the end of the decade, legal product liability had been established in which an aggrieved party need only prove injury by use of a product, rather than bearing the burden of proof of corporate negligence.

In 1962, President John F. Kennedy presented a speech to the United States Congress in which he extolled four basic consumer rights, later called The Consumer Bill of Rights.
Contents
[hide]

* 1 The Four Basic Rights
o 1.1 The Right to Be Safe
o 1.2 The Right to Choose Freely
o 1.3 The Right to Be Heard
o 1.4 The Right to Be Informed
o 1.5 The Right to Education
o 1.6 The Right to Service
+ 1.6.1 Advertising
+ 1.6.2 Financing
+ 1.6.3 Labeling and Packaging
* 2 International Support
* 3 Sources

[edit] The Four Basic Rights

While later expanded, the original six basic beliefs of consumer protection are the most widely recognized.
[edit] The Right to Be Safe

The assertion of this right is aimed at the defense of consumers against injuries caused by products other than automobile vehicles, and implies that products should cause no harm to their users if such use is executed as prescribed. Established in 1972 by the US federal government, the Consumer Product Safety Commission (CPSC) has jurisdiction over thousands of commercial products, and powers that allow it to establish performance standards, require product testing and warning labels, demand immediate notification of defective products, and, when necessary, to force product recall.
[edit] The Right to Choose Freely

The right to free choice among product offerings states that consumers should have a variety of options provided by different companies from which to choose. The federal government has taken many steps to ensure the availability of a healthy environment open to competition through legislation including limits on concept ownership through Patent Law, prevention of monopolistic business practices through Anti-Trust Legislation, and the outlaw of price cutting and gouging.
[edit] The Right to Be Heard

This right asserts the ability of consumers to voice complaints and concerns about a product in order to have the issue handled efficiently and responsively. While no federal agency is tasked with the specific duty of providing a forum for this interaction between consumer and producer, certain outlets exist to aid consumers if difficulty occurs in communication with an aggrieving party. State and federal Attorney Generals are equipped to aid their constituents in dealing with parties who have provided a product or service in a manner unsatisfactory to the consumer in violation of an applicable law. Also, the Better Business Bureau is a national non-governmental organization whose sole agenda is to provide political lobbies and action on behalf of aggrieved consumers.
[edit] The Right to Be Informed

This right states that businesses should always provide consumers with enough appropriate information to make intelligent and informed product choices. Product information provided by a business should always be complete and truthful. Aiming to achieve protection against misleading information in the areas of financing, advertising, labeling, and packaging, the right to be informed is protected by several pieces of legislation passed between 1960 and 1980.
[edit] The Right to Education

To have access to programs and information that help consumers make better marketplace decisions.
[edit] The Right to Service

To convenience, to be treated with courtesy and respect, to responsiveness to needs and problems and to refuse any services offered.
[edit] Advertising

The Magnuson-Moss Warranty Act (1975) requires that a producer provide a warranty stating the standards of performance that the product will be held responsible to meet, and allows that warranty to be either stated explicitly or implied. With respect to advertising standards and consumer interaction with commercial producers, over forty US states have enacted “cooling-off” legislation that permits consumers to change their minds about the purchase of a product when dealing directly with a salesperson.
[edit] Financing

Before the passage of legislation providing protection against such injustices, the actual costs associated with loans were often hidden and near impossible for the avera

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Q&A: Statutory rights when it comes to laptops setting on fire?

Question by Jsm: Statutory rights when it comes to laptops setting on fire?

My parents bought a laptop what must be close to 1.5 years ago now from a very well know PC outlet. A battery recall was made on the product and the PC outlets tech guys replaced the battery, it has been around a year since that happening, but today their charger caught light, Looking at the battery, it seems like a lesser powered battery was put in, and the lead was never changed. Where do I stand with consumer / statutory right on this? Do the PC outlet have to replace the lead? Or does it have nothing to do with them?

Best answer:

Answer by Max M
If it’s 1.5 years ago, it’s hard to get your laptop fixed unless you bought the extended warranty. Most manufacturers only cover laptops for 1 year.

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consumer rights? help please?

Question by angelblu: consumer rights? help please?

My neice had a chicken goujon made by a well known company and choked on a big piece of plastic which was found inside, the company was informed and they have admited it was a part off a light fitting and have arranged a product recall, what steps do i need to take now please?

Best answer:

Answer by going_for_baroque
Get a real attorney. No one here will file a tort claim on her behalf. Call your local bar association and ask for a referral. You can tell them the story in one sentence and get that referral. Take care !

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