Q&A: Statutory rights when it comes to laptops setting on fire?
Posted by James on January 16, 2012 · Leave a Comment
Question by Jsm: Statutory rights when it comes to laptops setting on fire?
My parents bought a laptop what must be close to 1.5 years ago now from a very well know PC outlet. A battery recall was made on the product and the PC outlets tech guys replaced the battery, it has been around a year since that happening, but today their charger caught light, Looking at the battery, it seems like a lesser powered battery was put in, and the lead was never changed. Where do I stand with consumer / statutory right on this? Do the PC outlet have to replace the lead? Or does it have nothing to do with them?
Best answer:
Answer by Max M
If it’s 1.5 years ago, it’s hard to get your laptop fixed unless you bought the extended warranty. Most manufacturers only cover laptops for 1 year.
Give your answer to this question below!