I bought product Sony camcorder. Two yrs. later it is not working. $200.00 to fix? Consumer fraud? Sony recall

Question by lawyergirl2007: I bought product Sony camcorder. Two yrs. later it is not working. 0.00 to fix? Consumer fraud? Sony recall

Sony admitted to CDD problem. Fixed my camcorder once and now it records but I cannot play back any of the recorded information. Sony tells me now I have to pay 0.00 to fix it. Before I could not record anything, but could see any tape prerecorded. I am so frustrated. I have used the camcorder about 10 times since I bought it. It was over 0.00. I am ready to never buy Sony products again. Please help me if possible with my problem.

Best answer:

Answer by ISBN51499
Have you tried Customer Service rather than Support? Try contacting BBB or your states Attorney General to see if they can help you resolve this with Sony.

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