Where and how do we return recalled Mattel Toys?

Question by Lisa M: Where and how do we return recalled Mattel Toys?

I’m angered at the way this MAttel recall is being handles, or not handled as the case may be. We own a few of those recalled Mattel toys, including the Dora Talking House and some of the figurines. I went to the Mattel site, as well as the Walmart and Toys r Us sites, and none of them have any information on what to do about the recalled toys. I saw on the national news that one can return the toys for vouchers, but how can one does not know where or how to return the toys? This is gross neglect by these companies and I’m sickened, especially when it is affecting our children’s health!.

Best answer:

Answer by Elite Knight
Contact Fisher-Price at 1-800-916-4418 and www.service.mattel.com/

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Simplicity convertible sleeper recall, product recalls in general, any time limit to return?

Question by ngj03: Simplicity convertible sleeper recall, product recalls in general, any time limit to return?

For a product recall, is there ever a time limit. I bought this about 3 years ago and was saving it for my next child. Can I still bring it in since it is now on recall? I don’t have the box or receipt at this point. Thanks so much.
Its a bassinet, and there is a recall going on:
http://www.cpsc.gov/cpscpub/prerel/prhtml08/08378.html

Best answer:

Answer by Heather Y
I don’t think the crib recall is issuing refunds. Instead they’re sending out a free repair kit. More info: http://www.cpsc.gov/cpscpub/prerel/prhtml07/07307.html

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