Logitech V450 laptop mouse Mini-Receiver Design Flaw!?
Posted by James on January 1, 2012 · Leave a Comment
Question by Anselmo: Logitech V450 laptop mouse Mini-Receiver Design Flaw!?
After reading through many posts on the logitech forums, I still have not found a solution to this problem.
Basically, my V450 mouse will not respond. Everything indicates that it should work and after going through all the suggested troubleshooting steps, including re-installing setpoint, it still doesn’t work.
One of the posts suggested that there is a design flaw in the mini-receiver and indicated that using a usb hub will solve the problem. However, I tried 2 different usb hubs/extensions and it still doesn’t work. The only thing that works for me is if I physically push down on the mini-receiver with my hand while it’s plugged into either my computer or the usb hub. Then the mouse will work until I take the pressure off again. This causes me to suspect that it is indeed a fatal design flaw with the contacts inside the mini-receiver.
Is there a product recall or faq issued about this problem? If the mini-receiver has been redesigned, where can I obtain a replacement?
Best answer:
Answer by tiggsy
If it’s never worked, and you live in UK, you should send it back for a refund/replacement ASAP. Under the Sale of Goods Act it must be of merchantable quality – ie. it must work. It’s not good enough that it works on someone else’s kit.
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