What role does the government have in protecting people from themselves in regards to consumer products.?
Question by Twixey: What role does the government have in protecting people from themselves in regards to consumer products.?
Best answer:
Answer by John
they can deem toys(for example) dangerous and take them off the shelves
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Is there a section or site for consumer problems?
Question by Power: Is there a section or site for consumer problems?
When I think of the money I would have it I would only understand what to do when I have been ripped off I would have a lot of money.
I was just thinking of a time I purchased something with a rebate & then got the rebate back saying they couldn’t honor it. So I bought their product & ended up stuck paying too much for it.
If I would have known where to go to for wisdom on this subject I would have been better off.
Now I have found out that years ago I bought a computer from Best Buys & it was overheating & not working. When I would call them they wanted to charge me a large amount of money to speak with the geek squad. Then I was in Walmart one day & say that computer had been recalled. i had already replaced it with a new computer from Walmart. So now I know I can get my money back but I really don’t know how to go about whatever I need to do & don’t want to waste my time.
So where can a consumer find support in getting what they really are entitled to get? Is there a section here at y/a or is there another free site for this?
Best answer:
Answer by Betty Yuan
They have the product recall mode, http://www.bestbuy.com/site/Global-Promotions/Product-Recalls/pcmcat114800050015.c?id=pcmcat114800050015,pls check if it is useful, you can send emails or call them to solve it..
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Q&A: What are two current issues, controversies, or agencies the consumer products safety comission is facing?
Question by Uuuuuuuuuu U: What are two current issues, controversies, or agencies the consumer products safety comission is facing?
Best answer:
Answer by gemstar_07
Can’t go wrong with Chinese products for this answer– the continued use of paint containing lead on Chinese products, and especially on toys, has been a concern for a while now. Beyond that, there was a pretty extensive bust recently on toothpaste, also from China, which contained a constituent of antifreeze. This is potentially hazardous, even potentially fatal. If China wants to retain their product integrity, like they say, they ultimately will have to solve that within their own country. Anyhoo….
Oh.. that kind of reminds me of the tainted pet food which killed a bunch of pets last year…. and if I’m not mistaken, the ultimate cause was feed containing melamine which came from china.
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Does this consumer law apply to websites as well?
Question by nope: Does this consumer law apply to websites as well?
Companies, by law, are required to educate and warn the customer of all the risks and dangers associated with using their product. Anything from a choking hazard to serious injury or death, must be covered in the warning and safety pamphlets.
Would this law apply for a website’s product, such as e-merchandise? Like malfunctioning e-merch; such as techincal problems, especially if they knew they could happen? If not, can someone give me a link to a website with Californian laws for online business and warning/educating consumers?
Best answer:
Answer by arus.geo
Yes, you are required to post warnings about your product that you are selling on your website, both current warnings and past warnings about the product and where to find more information about the product in question.
If its a recalled item, you also must post a warning about the recall on your website.
That would be fraud if you dont do so.
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Q&A: What is the role of producers in protecting Consumer Rights?
Question by nikki: What is the role of producers in protecting Consumer Rights?
Best answer:
Answer by Veritatum17
Sounds like homework to me…
YOu’d do well to research what portions of the enforcement aspect falls on producers, both in terms of structural requirements (quality of product, safety, recall services, customer assistance) and in terms of legal ramifications (responsibility for defects and injuries).
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Q&A: Was Steve Jobs the Walt Disney of the consumer electronics world?
Question by Chris C: Was Steve Jobs the Walt Disney of the consumer electronics world?
People are looking for comparisons between Jobs and other industry luminaries. Like Leonardo da Vinci, Edison etc. While Jobs had great vision he was not so skilled either as a product designer or a programmer, but he had great vision and focus; and lead a team of talented engineers very effectively. Similarly Walt Disney was no great artist but was an effective figurehead and man of vision. Furthermore it is hard to recall any other name associated with Apple or Disney except their founders – despite the obvious talent that lay behind the leaders. Is such a comparison fair? Let me know.
Best answer:
Answer by PoohBearPenguin
I wouldn’t put Jobs in the same category as Da Vinci or Edison, but comparing him to Disney seems somewhat apt. As you point out, Jobs’ real strength lay in his vision and leadership skills. He didn’t create the computer, or even the original Apple Computer, but it was his vision that created the Home Computer. Likewise he didn’t invent the MP3 player, but it was his vision that brought it to the mainstream market bundling it with iTunes.
However, unlike Jobs, Disney did create Mickey Mouse, and one of the first animated shorts to incorporate sound. Later Disney also created Minnie Mouse, Goofy, Pluto and Donald Duck. He created other characters as well, like Clarabell Cow but they haven’t survived as well as the others. So in this regard, Disney is closer to Bill Gates than Jobs.
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Could someone explain what is the Consumer Bill of Rights when buying goods or utilizing the banking industry?
Question by chikitita_aris: Could someone explain what is the Consumer Bill of Rights when buying goods or utilizing the banking industry?
Best answer:
Answer by clearentertainermanagement
Consumer Bill of Rights
From Wikipedia, the free encyclopedia
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Before the mid-twentieth century, consumers were without rights with regard to their interaction with products and commercial producers. Consumers had little ground on which to defend themselves against faulty or defective products, or against misleading or deceptive advertising methods.
By the 1950’s, a movement called consumerism began to gather a following, pushing for increased rights and legal protection against malicious business practices. By the end of the decade, legal product liability had been established in which an aggrieved party need only prove injury by use of a product, rather than bearing the burden of proof of corporate negligence.
In 1962, President John F. Kennedy presented a speech to the United States Congress in which he extolled four basic consumer rights, later called The Consumer Bill of Rights.
Contents
[hide]
* 1 The Four Basic Rights
o 1.1 The Right to Be Safe
o 1.2 The Right to Choose Freely
o 1.3 The Right to Be Heard
o 1.4 The Right to Be Informed
o 1.5 The Right to Education
o 1.6 The Right to Service
+ 1.6.1 Advertising
+ 1.6.2 Financing
+ 1.6.3 Labeling and Packaging
* 2 International Support
* 3 Sources
[edit] The Four Basic Rights
While later expanded, the original six basic beliefs of consumer protection are the most widely recognized.
[edit] The Right to Be Safe
The assertion of this right is aimed at the defense of consumers against injuries caused by products other than automobile vehicles, and implies that products should cause no harm to their users if such use is executed as prescribed. Established in 1972 by the US federal government, the Consumer Product Safety Commission (CPSC) has jurisdiction over thousands of commercial products, and powers that allow it to establish performance standards, require product testing and warning labels, demand immediate notification of defective products, and, when necessary, to force product recall.
[edit] The Right to Choose Freely
The right to free choice among product offerings states that consumers should have a variety of options provided by different companies from which to choose. The federal government has taken many steps to ensure the availability of a healthy environment open to competition through legislation including limits on concept ownership through Patent Law, prevention of monopolistic business practices through Anti-Trust Legislation, and the outlaw of price cutting and gouging.
[edit] The Right to Be Heard
This right asserts the ability of consumers to voice complaints and concerns about a product in order to have the issue handled efficiently and responsively. While no federal agency is tasked with the specific duty of providing a forum for this interaction between consumer and producer, certain outlets exist to aid consumers if difficulty occurs in communication with an aggrieving party. State and federal Attorney Generals are equipped to aid their constituents in dealing with parties who have provided a product or service in a manner unsatisfactory to the consumer in violation of an applicable law. Also, the Better Business Bureau is a national non-governmental organization whose sole agenda is to provide political lobbies and action on behalf of aggrieved consumers.
[edit] The Right to Be Informed
This right states that businesses should always provide consumers with enough appropriate information to make intelligent and informed product choices. Product information provided by a business should always be complete and truthful. Aiming to achieve protection against misleading information in the areas of financing, advertising, labeling, and packaging, the right to be informed is protected by several pieces of legislation passed between 1960 and 1980.
[edit] The Right to Education
To have access to programs and information that help consumers make better marketplace decisions.
[edit] The Right to Service
To convenience, to be treated with courtesy and respect, to responsiveness to needs and problems and to refuse any services offered.
[edit] Advertising
The Magnuson-Moss Warranty Act (1975) requires that a producer provide a warranty stating the standards of performance that the product will be held responsible to meet, and allows that warranty to be either stated explicitly or implied. With respect to advertising standards and consumer interaction with commercial producers, over forty US states have enacted “cooling-off” legislation that permits consumers to change their minds about the purchase of a product when dealing directly with a salesperson.
[edit] Financing
Before the passage of legislation providing protection against such injustices, the actual costs associated with loans were often hidden and near impossible for the avera
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Q&A: Can someone with legal experience regarding the new Consumer Product Safety Improvement Act answer this?
Question by : Can someone with legal experience regarding the new Consumer Product Safety Improvement Act answer this?
I am a Work-At-Home-Mom. I make custom baby carriers and sell them. Each of my carriers is one-of-a-kind. I buy my fabric from nationally trusted retailers such as JoAnn Fabrics, etc. I do not buy loads of fabric since I make them on an order-by-order basis (so I can customize for my buyer). How is the CPSIA going to affect me in particular? I am not the one importing the fabric or thread. Shouldn’t my supplies be tested before I buy them? Also, even if they are tested, I usually only buy fabric remnants instead of whole reels. It would be ridiculous for me to ask for certificates for 1 yard of fabric. I feel like this whole thing is going to put me, and a whole bunch of others like me, out of business. How can I possibly afford to have each and every one of my baby carriers tested for lead?
BACKGROUND INFO:
Congress passed a law in August 2008 called the Consumer Product Safety Improvement Act (CPSIA). This law came about because of the numerous recalls of children’s toys in the past two years and specifically the issue of lead in the toys. While I applaud the attempt at making children’s products safer, the law as stands, will actually remove many of the products that we have turned to in place of those made in China.
As of February 10th, 2009, ALL children’s products sold in the United States will need to be certified to be lead free and many products will need additional testing. To be certified, the final product sold needs to have each component on it tested for lead. This sounds wonderful when you think of all of the “Made in China” children’s products that are out there and all of the children’s items that are mass produced (mostly imported). HOWEVER, think of the handcrafted items sold within the US. Think of any children’s item that is a ready made item that has been personalized with a child’s name (it would need to be retested because it is the final sold product that needs to be certified). Think of the children’s items that are sold at craft shows, garage sales, ebay, consignment shops and fundraisers. As of February 10th, it will be illegal to sell any children’s products without certification, no matter when it was produced. Collectible vintage toys and trains? A “banned substance”. You will not be able to donate items for charity because they are a “banned substance” since they are not certified. This applies not only to toys, but all products such as books, shoes, clothing, school supplies, sporting equipment, jewelry, etc. that are possibly intended for children 12 and under.
Best answer:
Answer by Howard L
Legal is nothing for you to be concerned about. The worst thing that could happen is you will be ordered to give refunds to anyone who wants one and you will be ordered to stop selling them.
What you need to worry about is product liability. If a child is injured and you don’t have product liability insurance they will take every last dollar you have now and get every dollar you will ever earn. You might be able to sue the suppliers of your materials but the legal bills will ruin you.
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What do you think of this consumer affairs complaint?
Question by White Chocolate: What do you think of this consumer affairs complaint?
Lady drives a 2005 Infiniti fx35 with “only” 165,000 miles on it. The transmission has gone bad. She says the transmission could have locked up on her while she was driving and killed somebody. She got trans replaced at AAMCO and sent Infiniti the bill. She says infiniti should replace transmission rather than be sued for millions of dollars. She says “we consumers pay your salaries. your product on these cars should be designed properly for safety issues. I work hard for my money and try to get a good quality car backed by your name. It looks like Infiniti is building cars just for the look and not for its dependant ability.Infiniti should act on their auto problems instead of waiting until someone gets killed before recalling these malfunctions.”
Best answer:
Answer by Michael
There are bozos like that everywhere.
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consumer rights? help please?
Question by angelblu: consumer rights? help please?
My neice had a chicken goujon made by a well known company and choked on a big piece of plastic which was found inside, the company was informed and they have admited it was a part off a light fitting and have arranged a product recall, what steps do i need to take now please?
Best answer:
Answer by going_for_baroque
Get a real attorney. No one here will file a tort claim on her behalf. Call your local bar association and ask for a referral. You can tell them the story in one sentence and get that referral. Take care !
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